We will make every attempt to ship all orders at the same day we receive payment, this excludes Weekends and Holidays so we ship only on standard business days.
We will inform you estimate delivery time (normally take 2-5 days based on destination) and provide copy shipping document. Most of shipment trackable delivery with real time updates at courier website, we will provide trackingn number for this.
If your shipment is time-sensitive, please contact us to confirm that we will be able to meet your requirements. We will make all reasonable efforts to initiate shipment and schedule delivery as close as possible to your requested delivery date.
However, please keep in mind that our delivery dates are estimates only and shipments may be affected by factors outside our control that we cannot be responsible for delays or shipping errors caused by the shipment carriers.
our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 30 DAYS FROM THE DATE OF RECEIPT OF GOODS.
All returns must be authorized with Return Material Authorization (RMA) Number, please contact us immediately to get an authorization.
Items must be returned in the same condition they were received. Returns that are NOT received in like condition will NOT be accepted or returned. If they are not, We reserves the right to refuse the return or to charge a restocking fee of 15%.
Buyer is responsible for return shipping cost. SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE. Credit for returns are normally processed within 3 business days from the date we receive the merchandise.